Privacy Policy

Last updated: 2026-09-24

This Privacy Policy explains how Matchia Relocations ("we", "us", "our") collects, uses, and protects information when you visit matchia.com (the "Site").

1. Who we are

Matchia Relocations is a business registered under the laws of the Arab Republic of Egypt.

For privacy-related inquiries you can contact our operating team:

• Phone: +20 4 7335 8642
• Address: 42 Al-Bahr Street, Downtown Tanta, Tanta 31111, Egypt

2. Information we collect

We collect the following types of information:

• Information you provide: when you submit a contact form or request a quote, we collect the name, contact details, and message you provide.
• Automatically collected information: we collect basic technical data such as IP address, browser type, device type, referring URL, pages visited, and time spent on the Site. This is collected through cookies and similar technologies.
• Cookies and analytics: we use cookies to remember your preferences and to understand how the Site is used. See our Cookie Policy for details.

3. How we use your information

We use the information we collect to:

• respond to your inquiries and provide the services you request;
• improve our Site and our services;
• comply with legal obligations;
• detect and prevent fraud or abuse.

We do not sell your personal information to third parties.

4. Third-party services

We may use third-party services that collect, monitor, and analyse this data, including:

• Google Analytics (web traffic analytics)
• Google Ads (advertising effectiveness measurement)

These third parties have their own privacy policies addressing how they use such information.

5. Your rights

Depending on your location, you may have the right to:

• access the personal data we hold about you;
• request correction or deletion of your personal data;
• object to or restrict certain processing of your data;
• withdraw consent where consent is the legal basis for processing.

To exercise any of these rights, contact us using the details above.

6. Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.

8. Children's privacy

The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy, contact us at the phone number or address listed above.